Blog

Burnt Toast

17 March 2021

I was following an online conversation last week that was so challenging it made me burn my toast! Challenging conversations in the workplace are my bread and butter, but there is a national conversation taking place at the moment which isn’t always easy

What’s Rumbling Under the Surface, waiting to explode?

29 September 2020

What are ‘the norms’ in your business? What habits have staff developed to help them ‘cope’ with the situation, rather than excel? In our new post-lockdown working environments, it is critical for leaders and managers to address the issues which may be

Resolving conflict virtually

16 June 2020

Having the skills to deal with conflict are as essential now as they ever were. Spotting and dealing with issues early will have a positive impact on employee wellbeing, motivation and therefore the business’s bottom line.